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Frequently Asked Questions
Q1: What is the minimum order quantity (MOQ)?
A1: 100 sets or a total purchase amount of USD 10,000 per order for the first purchase.
Q2: How can we verify the quality before ordering?
A2: Samples are available for quality testing purposes.
Q3: How long is the estimated delivery time?
A3: Usually 30-35 days after receiving the deposit. Let us know if you have specific urgent requirements.
Q4: What are your standard payment terms?
A4: T/T, with a 30% deposit and the 70% balance due before shipment.
Q5: What happens if quality defects are found upon receipt?
A5: Please send detailed photos and descriptions via email. We will solve it immediately through refunds or exchanges once verified.
Q6: Is it possible to mix different products in one container?
A6: Yes, mixing products in a single container is available and supported.
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